Installing new operating system
Troubleshooting system start-up and user logons
Managing users and the Windows environment
Configuring and troubleshooting security policy
Configuring and troubleshooting devices and printing
Optimizing performance
Configuring and troubleshooting printers
Managing access to shared resources
Troubleshooting TCP/IP and network issues.
Removing forgotten password
Office Installation & configuration
Outlook Configuration
Setting up or troubleshooting your modem/routers or firewall
Removing viruses / anti-Virus installation, spam filtering
Hard disk replacing / upgrading
Memory upgrade
Motherboard replacement where possible